Worldwide Flight Services (WFS), a member of the SATS Group, has been honored with the Best Performance Award from the Competency-Based Training and Assessment (CBTA) Center of the International Air Transport Association (IATA) for its global employee training program.

IATA’s CBTA Center program is a global certification initiative that recognizes organizations for meeting aviation training requirements using a competency-based training and assessment approach.

The CBTA Center’s “Best Performance Award” is determined through a comprehensive evaluation process that includes metrics on instructor effectiveness, relevance and completeness of course materials, and student feedback. WFS achieved the highest scores in these categories in the annual IATA survey, setting itself apart from the IATA CBTA centers worldwide.

“By 2023, the IATA CBTA Center network, which includes 208 centers in 64 countries, has successfully trained 75,000 individuals. WFS’s recognition as the top performing IATA CBTA center reflects its commitment to delivering high-quality training and continuous improvement,” said Yaniv Sorany, Director of IATA Certification.

“As the air freight industry transforms to become more efficient with digitalization and targets net-zero carbon emissions by 2050, a well-trained workforce is critical. We congratulate WFS on this important achievement.”

WFS offers 110 training courses for its staff, including specialized freight training for handling perishable, pharmaceutical and dangerous goods shipments. In 2023, WFS provided more than 1,950 training events.

“As a trade association representing more than 330 airlines and 80 percent of global air traffic, IATA sets the standard for the aviation industry, so its ratings and certifications are of paramount importance. This award is a great honor for SATS and WFS and our training teams as it recognizes our shared commitment to aviation safety, security and service quality through the continuous development of our employees’ knowledge and skills,” said Yann Le Tonqueze, Director of WFS. and training manager in the EMEAA.